Privacy & Security

365bet app Privacy Policy – Our Commitment to Data Protection

365bet app-your personal information is completely secure. This Privacy Policy clearly explains what data we collect and why, how it is stored, and what rights you have.

Last Updated: January 1, 2026
Language: Bengali (bn-BD)
SSL Encrypted
GDPR Compliant
256-bit
SSL Encryption Protection
0%
Sale of Data to Third Parties
24/7
Data Protection Monitoring
72 Hours
Data Request Processing

Your privacy is our top priority. This Policy 365bet app-governs your data relationship with us. Please read it in full, and if you have any questions, Help Center Contact us.

Introduction & Scope
When and Who This Policy Applies To

365bet app (https://365betapp.bet) takes your personal data very seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have.

This policy applies when you visit our website, 365bet app use our mobile application, register with us, or contact our customer support. By using our services, you agree to the terms of this Privacy Policy.

This Policy Terms & Conditions The supplemental documents and both agreements together form the complete contract between you and us.

We comply with international standards: We manage your data in accordance with the GDPR (General Data Protection Regulation) and international data protection standards.

What Information We Collect
Details of Collected Information

365bet app Different types of information are collected for different purposes. We only gather what is necessary to deliver our services and meet our legal obligations.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Legal Compliance
Contact Information Email, mobile number, address Account Registration & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, operating system Security & Service Improvement
Usage Data Betting history, login times, preferred games Delivering a Personalized Experience
Communication Records Chat logs, email correspondence Support Quality Improvement & Dispute Resolution

We may collect information directly from you (at registration), automatically (via cookies and tracking technologies), and from third-party verification agencies.

Use of Information
How and Why Your Information Is Used

365bet app Your data is used only for specific, legitimate purposes. It is never used for unrelated or unauthorized ends.

  • Account Management: To handle registration, login verification, password recovery, and account security.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud and money laundering.
  • Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
  • Customer Support: To respond to your queries and complaints promptly and effectively.
  • Personalized Experience: To recommend games, offers, and promotions tailored to your preferences.
  • Security Monitoring: To detect and prevent unusual or suspicious activity.
  • Marketing Communications: To send you promotional offers and updates with your consent.
  • Legal Obligations: To comply with lawful requests from regulatory authorities.

Marketing Communications: We do not send promotional emails or SMS without your consent. You can opt out of marketing communications at any time through your profile settings or by contacting us directly.

Data Sharing & Disclosure
When and With Whom Information Is Shared

365bet app Your personal information is never sold to third parties. However, certain data may be shared with specific parties in the following limited circumstances:

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information needed to complete a transaction.
  • KYC Verification Partners: We work with trusted agencies to verify identity in compliance with legal requirements.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
  • Technology Service Providers: Cloud storage, cybersecurity, and analytics providers operate under strict confidentiality agreements.
  • Business Transfer: In the event of a company merger or acquisition, you will be notified in advance.

All our agreements with third parties include strict data protection clauses. They are not permitted to use your information for any purpose beyond what we have authorized.

Data Protection Measures
The technologies and processes we use to keep your data secure

365bet app We apply industry-leading technical and organizational measures to protect your data. Our security infrastructure is continuously updated and tested.

  • 256-bit SSL/TLS Encryption: All data transmissions are protected with the highest level of encryption.
  • Two-Factor Authentication (2FA): An extra layer of protection to prevent unauthorized access to your account.
  • Firewall & DDoS Protection: Robust network protection against cyber attacks.
  • Regular Security Audits: Third-party security experts conduct regular vulnerability assessments of our systems.
  • Data Masking: Sensitive details (such as payment numbers) are masked in logs and reports.
  • Access Controls: Only authorized personnel have access to data within defined boundaries.
  • Incident Response Plan: A rapid response process is in place to address data breaches and notify you promptly.

Your Responsibilities: We provide the highest level of security, but keeping your password strong, not sharing it with others, and staying cautious on public Wi-Fi is your responsibility.

Cookie Policy
Cookie Usage Purpose & Controls

365bet app Uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Retention Period
Essential Cookies Login sessions, security tokens — essential for the site to function Deleted at end of session
Preference Cookies Language preference, theme settings, regional configuration 1 Year
Analytics Cookies Page visits, usage patterns – helps us improve our services 6 Months
Marketing Cookies Showing relevant ads (with consent only) 30 Days

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain features of the site to stop working.

Data Retention Period
How Long Your Data Is Retained

We never retain data longer than necessary. Retention periods are determined by the type of data, legal obligations, and business requirements.

  • Account Information: Up to 5 years after account closure (as required by law).
  • Financial Transaction Records: A minimum of 5 to 7 years as required by legal obligations.
  • KYC Documents: 5 years after the end of the relationship.
  • Customer Support Records: 3 years after last contact.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
  • Session Data: Automatically deleted after the session ends.

Once the designated retention period expires, data is securely and permanently deleted or anonymized so that it can no longer be identified.

Your Rights
Your Legal Rights Regarding Your Data

365bet appAs a user, you have the following rights over your personal data. To exercise these rights, please contact our Help Center Contact us.

Minor Protection
Service is strictly prohibited for users under 18

365bet app-services are intended for individuals aged 18 and above. We do not knowingly collect any information from minors.

Age verification is carried out at registration. If we discover that a minor has created an account using false information, that account will be closed immediately and all collected data will be permanently deleted.

If parents believe their child is using our platform, please immediately support@365betapp.betContact us at .

18+ Platform: Responsible gaming is our core commitment. To learn more, visit our Responsible Gaming Visit the page.

International Data Transfers
Rules governing the flow of data across borders

365bet app-servers and infrastructure may be located across multiple countries, which means your data may be transferred internationally.

For any such transfer, we ensure that adequate data protection measures are in place in the recipient country or organization. We use Standard Contractual Clauses approved by the European Commission or equivalent agreements.

Our cloud service providers are ISO 27001 certified and comply with international data protection standards. Regardless of where your data is stored, the same level of protection is always ensured.

Policy Updates
Privacy Policy Update Process

We may update this Privacy Policy from time to time — to reflect legal changes, expanded services, or evolving industry best practices.

For significant changes, we will notify you in advance — either by sending a notice to your registered email or by displaying a prominent banner on the site. For minor updates, only the "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

To stay informed about updates: Keep notifications enabled in your account settings to be the first to know about any policy changes.

Contact Us
Reach out to us for any questions regarding data protection

For any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact our Data Protection team:

We take every request seriously and do our best to resolve it as quickly as possible.

Our Commitment: Protecting your privacy is not just a legal obligation — it is 365bet app's commitment to responsible practice. We are always here for you.

Your Data Rights

Your rights under GDPR and international data protection standards.

Access
You have the right to know what information we hold about you and can request a copy of your data at any time.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request that your data be erased ("Right to be Forgotten").
Processing Restrictions
In certain circumstances, you may request that we restrict the processing of your data.
Data Portability
The right to receive your data in a structured, machine-readable format and to transfer it elsewhere.
Right to Object
You can object to your data being used for marketing purposes and request that processing be stopped.

To exercise these rights, Help Center Contact us. We will respond within 72 hours.

Why 365bet appIs Your Data Safe at ?

A quick look at the key pillars of our privacy protection.

🔐
Encryption
Military-Grade Encryption
Every transaction and data exchange is secured with 256-bit SSL encryption — the same technology used by banks and the military.
🕵️
Oversight
Real-Time Security Monitoring
Our security team monitors your account 24/7 for unusual activity and blocks any suspicious access attempts.
📋
Transparency
Fully Transparent Data Use
We are transparent about why we use each piece of data. Collecting or using information without disclosure goes against our policy.
🚫
Zero Data Sales
Your Data Is Never Sold
Your name, phone number, or any personal details will never be sold to third parties — that is an absolute commitment we stand by.
⚖️
Legal Compliance
International Standards Compliance
We strictly comply with GDPR and international data protection regulations. Compliance is verified through regular external audits.
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Support
Quick Privacy Support
All data-related requests are processed within 72 hours. Our dedicated team is always ready to assist.
🛡️

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